Workers Spend One-Fourth of Workday Reading, Responding to Email

cnbc.com (Aug 3 2012) Workforce Optimisation , Market Research Data

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   Office workers spend an average of 2.6 hours per day reading and answering emails, according to a survey conducted by McKinsey Global Institute. That adds up to about 27 days per year. The findings were based on a survey of "knowledge workers," which McKinsey defines as "managers, salespeople, scientists, and others whose jobs consist primarily of interactions—with other employees, customers, and suppliers—and complex decision making based on knowledge and judgement."
   Employees spend about 28 percent of their day interacting with their email accounts, the most time of any daily activity at the workplace. Searching for and gathering information comes in at a distant second by taking up 1.76 hours a day, or 19 percent of the workday. The McKinsey survey argues that the answer isn't to shut the the world out of the workplace and vice versa. Instead, companies should use social networking in the workplace as a means to decrease the use of email and boost collaboration and productivity.

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